If you lose your seed phrase
Your seed phrase stays on your device, so keep it safe.
Why Serey can't recover it
Your wallet is self-custody: the seed phrase stays on your own device and never reaches Serey, so we cannot recover it for you.
Keep it safe
Write it down and keep it somewhere safe and private.
Lost your private key instead?
If your account has an email or phone number, you can get your private key back with a code sent to it.